Terms & Conditions

Please read these terms carefully before using PenPaw. By using our service, you agree to these terms.

Last updated: December 2024

1. Acceptance of Terms

By accessing and using PenPaw, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

PenPaw is a social platform designed to connect pet families with breeders and other families from the same litter. Our service includes:

  • Litter-based group creation and management
  • Social timeline for sharing updates and milestones
  • Pet and owner profile creation
  • Group messaging and communication features
  • Photo and content sharing capabilities

3. User Accounts

To use certain features of our Service, you must register for an account. When you create an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account

You must be at least 13 years old to create an account.

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Post content that is illegal, harmful, threatening, abusive, or offensive
  • Harass, intimidate, or harm other users
  • Impersonate any person or entity
  • Share false or misleading information
  • Violate any applicable laws or regulations
  • Attempt to gain unauthorized access to our systems
  • Use the Service for commercial purposes without permission
  • Share content that infringes on intellectual property rights

5. Content and Intellectual Property

Your Content

You retain ownership of content you post on PenPaw. However, by posting content, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content in connection with the Service.

Our Content

The Service and its original content, features, and functionality are owned by PenPaw Inc. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

6. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

By using our Service, you consent to the collection and use of information in accordance with our Privacy Policy.

7. Subscription and Payment

Free and Paid Services

We offer both free and paid subscription plans. Free accounts can create up to 3 litter groups. Pro subscriptions ($10/month) offer unlimited groups and additional features.

Payment Terms

  • Subscriptions are billed monthly in advance
  • All fees are non-refundable except as required by law
  • We may change subscription fees with 30 days notice
  • You can cancel your subscription at any time

8. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

You may terminate your account at any time by contacting us. Upon termination, your right to use the Service will cease immediately.

9. Disclaimers

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, expressed or implied, and hereby disclaim all other warranties including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the Service will be uninterrupted, secure, or error-free, or that defects will be corrected.

10. Limitation of Liability

In no event shall PenPaw Inc., its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

11. Governing Law

These Terms shall be interpreted and governed by the laws of the State of California, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms will be resolved in the courts of California.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any changes by posting the new Terms on this page and updating the "Last updated" date.

Your continued use of the Service after any changes constitutes acceptance of the new Terms.

13. Contact Information

If you have any questions about these Terms, please contact us:

  • Email: legal@penpaw.com
  • Address: 123 Pet Street, San Francisco, CA 94102
  • Phone: +1 (555) 123-4567